Policies

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

In Consideration of the Studio:

• Because of the type of services offered and the environment, please do not bring young children.
• Only service dogs are allowed to be present during treatments. No other pets.
• Cell phones must be silenced during the duration of your treatment.
• Please do not wear perfume or heavily scented clothing

Before & After Business Hours

All appointments scheduled outside of regular business hours are subject to a 25% surcharge and can not be booked online.